Tuesday, January 11, 2011

Does this happen in Pune alone?

I am sure it does happen in other places as well, but I picked up these two instances from two of my friends.  I hope others will write in their experiences as well.  After I wrote the last post, these two instances jumped up from some corner of memory and asked to be posted up here.

The first one pertains to the period after Pune was flooded with Panshet waters in 1961.  Bank of Maharashtra had a branch at Deccan Gymkhana.  It is still there standing proudly.  This branch was flooded completely and all the ledgers were washed out.  Those days there was no system of back up.  The branch accounts must have been consolidated and carried to the higher office, say, Regional office.  But these gave the overall picture of the branch as a whole.  After the cleaning up was over, branch operations had to restart for individual customers.  The Bank management issued an advertisement and invited account holders to submit an application stating the last known balance as per their passbooks and subsequent transactions if any.  If at all, discrepancies could arise with regard to the amount deposited by way of cash and where the counterfoil was not available with the customers.  Withdrawals could be checked from the passbook entries.  Of course, there were customers whose houses had been submerged and had lost their passbooks and other records to the fury of the floods.  At the end of a laborious compilation of individual records, the Bank found that the discrepancies were very marginal.  In other words, customers, by and large, had stated the balances with their honesty intact.  This happened almost fifty years ago and one can say that things have changed for the worse now.  This instance was told to me by my friend, Dileep S Kulkarni.

The Deccan Queen that runs between Pune and Mumbai is an institution and not a mere train.  Regular travellers have strong emotional attachment to the DQ and they have evolved a strong bonding among themselves.  The regulars are known as Season Ticket holders.  There is a first class and also a second class Season Ticket.  Both classes of regulars have their own codes and norms.  My friend Pushkaraj Apte tells me that the first class Season Ticket holders have a system of forming the queue on the platform.  They come before time and form a queue at the spot where the first class compartment is usually parked.  Once the train arrives from the yard into the station, they enter the compartment strictly according to the queue.

It so happened once that the Station Master had to change the platform from which the DQ was to depart.  Already the regulars had formed the queue on platform no.1.  There was an announcement that the DQ will now come on platform no.3.  It was open to the regulars to rush to the new platform and form a new queue or to grab the seat that they liked.  What happened was that the whole queue moved like an army column from platform no.1 on to the overbride and down to platform no.3.  No one left the queue and no one jumped it.  I think this happened about 10-15 years ago.  To me it shows that not only can we follow externally imposed discipline, like the one seen in Akshar Dham, but we are also capable of self-discipline.

And as they say, everything opposite is equally true in India.  So we are capable of stampedes, chaos and trampling, as well.  It is our choice, what we want to do.

3 comments:

  1. Sir, a very insightful story. Sure one of the many reasons why maharastra has grown. Community builtup has been good here. Sure we will find other good instances everywhere in India. We keep on saying that 'this must change' or 'that must change', only need to change ourself and employ empathy and human effort. every strata of our society, right from babus to businessmen are from within us. So the society should change to change the system not the other way round.

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  2. It is a sense of grounding within, value for fellow beings and silent commitment to common wellness that brings such response. This kind of order and better I have seen in gatherings of spiritual communities where thousands and lakhs of People could be managed through simple or no directions ,without any police or other monitoring.This was also noticed by Politicians whose rallies usually require large scale policing and yet riots cannot be prevented.
    A culture of some kind, in any form, provides a base as I see it. What do you all think inspired forth this kind of self disciplined response from people of Pune?

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  3. Yes, the platform-changing incident will always remind me of an inherent need for order. (It happened in the evening at CST, not at Pune)
    The self-imposed queue system had several other clauses. After occupying the seat, you could not get up till the whole queue was over. Only then, you could get up and go out for a cup of tea if you liked, but then you had to leave your pass on the seat. No blocking of seats using bags, handkerchiefs, tiffin etc. That prevented people from proxy blocking of seat. Further, the first 20 seats in one of the two compartments were reserved for Lonavala passengers. The stragglers in the queue would have to take those seats but only upto Lonavala. As soon as the train pulled into Lonavala station, these 20 people would dutifully get up and make place for the new entrants.
    Interestingly, this leads us back to your question - does this happen only in Pune? Because I never saw the Lonavala people emulating the queue system. It was always a mad rush there!

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